Data Governance Lead | Second interview

Governance that
changes the business.

David Hall’s case for turning ownership, critical data, quality controls, metadata, and technical delivery into trusted underwriting, clean financial feeds, and dependable data for AI.

Enter the playbook
15years across governance and data
6team members led at Evernorth
8K+metadata connections enabled
65%reported quality improvement
01

The central argument

This is not a governance job. It is a business control and transformation job.

The winning answer is not more policy, more meetings, or more catalog entries. It is a governed operating system that makes priority data easier to trust, easier to use, and easier to defend.

Why the role exists now

Read the business signals

These are informed hypotheses from public sources and the job description. Use them to ask sharper questions, not as inside knowledge.

01

Enterprise mandate

Technology, data, analytics and AI now sit in one agenda

Westfield appointed Lloyd Scholz as Enterprise CIO in December 2025 with responsibility across technology, data, analytics, modernization and AI. Treat governance as an execution system that improves business results and the return on platform investment.
02

Strategic focus

A sharper focus on property and casualty insurance

Westfield announced the sale of its banking business in 2025 to concentrate investment on personal, commercial, surety and Specialty insurance. Position governance as a control for growth, risk and financial integrity, not a generic compliance program.
03

Growth

Specialty expansion raises the cost of inconsistent data

Westfield Specialty reported $1.4 billion in gross written premium for the first nine months of 2025 across US and international operations. That makes definitions, legal entity lineage, currency, exposure, broker, policy, claims and reinsurance data increasingly material.
04

Business leadership

Underwriting and actuarial standards are getting fresh attention

Westfield appointed a new Chief Underwriting Officer and Chief Actuary in 2025. Existing underwriting and actuarial forums can become the decision points for data definitions, quality thresholds and risk acceptance, avoiding a parallel committee structure.
05

Platform modernization

Governance must span reporting, data products and streaming

Published case studies point to Snowflake feeding Microsoft Fabric and Power BI, with Confluent Kafka on AWS supporting streaming and integration. Confirm the actual production stack in the interview, then explain how controls should follow data across the full path.
06

AI in operations

Trust must be measurable before AI can scale

Westfield claims leaders have discussed generative AI adoption and measures such as accuracy, reliability, time saved and business outcomes. The governance lead needs to make provenance, permitted use, quality, lineage, ownership and evidence practical for delivery teams.
Your interview thesis

Start with trusted underwriting data and clean financial feeds. Prove the operating model there, automate the controls that matter, then scale.

See the 18-month plan

Evidence bank

Six stories. One leadership pattern.

Choose the story that proves the capability being tested. Lead with the decision and result, then explain the machinery.

Senior Technical Product Owner, through Eliassen

Unified engineering, Collibra and governance delivery

David led six team members: three data engineers, two Collibra specialists and one data governance generalist. Together they were a seven-person unit. He set one roadmap across the IBM InfoSphere to Collibra migration, metadata scanning and lineage, intake, issue management, retention, glossary content, training and delivery visibility.

Team leadershipCollibraMetadataLineageAdoption
Proof point8,000+ connections

Use the number as scale evidence. Follow it with the business outcome.

DavidProgram leadSeven-person unit including David
3Data engineers
2Collibra specialists
1Governance generalist

Question studio

Rehearse the pressure points

Each answer is written to be spoken. Keep the first response to 60 to 90 seconds, then let the interviewer pull for detail.

18 questions ready
What they are testing

Can you state your value in under 90 seconds without walking through your resume?

Your answer

I have 15 years of experience across data governance, metadata, MDM, data quality and business intelligence. My largest program was at Evernorth, where I led six team members: three data engineers, two Collibra specialists and one governance generalist. We migrated IBM InfoSphere to Collibra, built core governance operations and enabled metadata scanning and lineage across more than 8,000 connections. At IBM, I now lead governance for Pearson's Customer Data Product and MDM modernization, with a focus on ownership, stewardship, critical data and cross-business decision rights. Westfield appeals to me because the mandate connects governance to outcomes that matter: trusted underwriting data, clean financial feeds and dependable data for AI. That is the kind of governance I build.

Entry plan

The first 90 days

The finish line is not an assessment report. It is two priority data chains with ownership, baseline evidence, a working issue rhythm, and visible source correction.

Days 1 to 3001

Listen and map

Align leaders on the business outcomes and choose two data chains where better control can matter quickly.

Move
  • Confirm CIO and business outcomes
  • Assess governance maturity and team capability
  • Inventory tools, active modernization, policies, controls and audit findings
  • Map underwriting, finance, claims, actuarial, security and privacy stakeholders
  • Select underwriting and premium-to-GL lighthouse flows
Proof

Sponsor alignment · Current-state map · Team capability view · Two pilot charters · Baseline measurement plan

Days 31 to 6002

Design and baseline

Give the pilots clear accountability, a focused critical data set and a working issue system.

Move
  • Confirm domain owners and stewards
  • Select a manageable Tier 1 critical data set
  • Document definitions, authoritative sources, lineage and quality thresholds
  • Stand up intake, severity, root-cause, service-level and escalation processes
  • Draft the federated operating model and scorecard
Proof

Named accountability · Critical data register · Quality and lineage baselines · Issue workflow · Decision-rights design

Days 61 to 9003

Prove and launch

Turn the design into visible operating evidence and commit the next wave.

Move
  • Fix one visible source issue in each pilot
  • Move priority checks toward automation
  • Publish the first domain scorecards
  • Certify one governed analytics or AI dataset if it is ready
  • Agree the Q2 and Q3 onboarding sequence
Proof

First measurable improvement · Operating cadence live · Control backlog funded · Next domains agreed · Leadership readout

Six-quarter roadmap

Build. Prove. Scale.

Targets are illustrative until the first-quarter baseline and capacity review. The sequence is the point: focus first, then expand.

Q1

Align and mobilize

Executives agree on value, scope, decision rights and the first two use cases.

Priority moves
  • Assess maturity, team capability, platform work and obligations
  • Select underwriting and premium-to-GL lighthouse flows
  • Inventory material AI uses, inputs, owners and third parties
  • Set the federated model, intake, issue taxonomy and decision cadence
  • Define criticality tiers, severity and minimum AI data controls
  • Baseline defects, reconciliation effort, cycle time and coverage
Visible proof
  • Charter and decision rights approved
  • Sponsors, owners and stewards confirmed
  • Governance backlog and cadence live
  • Team development actions agreed
  • At least one visible source issue corrected
Say this in the room
“I would not begin with an enterprise glossary campaign or a tool rollout. I would begin with trusted underwriting data and clean financial feeds, prove the operating model there, and scale domain by domain.”

Operating model

Central standards. Business ownership.

The central team creates consistency and evidence. Domain leaders own definitions, thresholds, priorities, and risk decisions.

Central governancePolicy · Methods · Tooling · Assurance · Scorecard
01UnderwritingOwner + steward + engineering
02FinanceOwner + steward + engineering
03ClaimsOwner + steward + engineering
04ActuarialOwner + steward + engineering
05Customer + AIOwner + steward + engineering

Executive scorecard

Measure outcomes, risk, execution, and ownership.

Never present policy counts, meeting attendance, or glossary volume as evidence of value.

01

Business outcomes

  • General ledger reconciliation effort
  • Underwriting rework and decision speed
  • Claims accuracy
  • Use of certified data products
02

Risk and compliance

  • Repeat critical defects
  • Control exceptions and audit findings
  • Access and retention compliance
  • AI data-control exceptions
03

Operating health

  • Data quality pass rates
  • Issue age and service-level attainment
  • Critical-path lineage coverage
  • Rate of remediation at the source
04

Adoption and ownership

  • Owner decisions completed on time
  • Active stewards
  • Role training completed
  • Governed data-product adoption
05

Investment and decisions

  • Top unresolved business risks
  • Funding and technology decisions
  • Capacity and capability gaps
  • Executive actions due this month

Turn the interview

Ask questions that expose the real mandate

Do not spend your time on information you can find online. Test sponsorship, decision authority, current pain, and the definition of success.

For the best five if time is short

  1. ?What two business outcomes does the CIO expect this role to move in its first six months?
  2. ?Where is the current pain greatest: underwriting, the general ledger and statutory reporting, Specialty integration, claims or AI readiness?
  3. ?What recurring data quality or reconciliation problem would leadership most like eliminated this year?
  4. ?Which platform and governance-tool choices are committed, and which are still being evaluated?
  5. ?What authority will this role have when a business area will not accept ownership or remediation accountability?

Final rehearsal

Walk in with command of the evidence.

Memorize the numbers. Rehearse the transitions. Be exact about what you led, what the team delivered, and what Westfield will be able to do differently.

Expect the follow-up
01

Give me the number.

02

What was your personal decision?

03

Who had final sign-off?

04

What did the business own?

05

How did you enforce accountability?

06

What did you stop doing?

07

What did the executive scorecard show?

08

What would your sponsor say you could improve?

Your close
“I can build the program and run the work. I bring technical credibility, executive discipline, and a practical plan to make governance visible in underwriting, finance, risk, and AI.”